Streetlives product and growth objectives and key results for Q1 2019 are defined through core team meetings and community feedback.

Product:

Learn about the challenges users will encounter when searching for services

• Gather metrics about drop-off rates and referral quality from 65 sessions where users search for services without our support

Support at least 2 different ways for the user to specify what they're looking for

• Include a feature allowing interaction with the app using speech, and gather metrics about its usage

Create the option to leave feedback built-in to everything we do

• Feedback mechanism to Streetlives for the search experiment

Fulfill existing partner commitments

• Build a volunteer comment site for partner organizations, just replicating the existing comment site, but with copy changes tbc
• Shadow Referral Team at partner organization for [x] hours (tbd) – targeted towards what we are building – to learn how people look for and are provided with live referrals, and to see how/if our Street Team Tool can be iterated to help their referral team improve work (not actually produce a product, unless time allows)

Stretch goal: Research, choose, and design a mechanism for leaving structured feedback

Growth:

Lock in a partnership that can lead to short-term income and impact

• 1 formal agreement with an organization on a product we can build for them that we believe will generate income/funding/resources and that provides tangible impact for our community (e.g. 1 specific issue like EBT, housing vouchers, etc) within the next 1-2 quarters)

Remain centered on building with the community and maintain existing provider partnerships

• Share results with community via one publicized mechanism (e.g. Town Hall with stakeholders)