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Transaction number missing in communication of donations

Leen Schelfhout

Posted on June 23, 2020

Hello Animal Rebellion Germany

I notice a lot of donations via wire transfer do not include the unique number every transaction has, in the communication. It is very hard to track the donations on the bank account without that number. So just a question to pay extra attention to this.

The instructions should be in the email. It would be great if you had a double check to see if the number is really there.
Could you maybe forward one of this emails to [email protected]

warm regards!
Leen

Animal Rebellion DE Finanzen

Posted on June 23, 2020

Hi Leen,

we're really sorry for the inconvinience. 

The transfer was made with fairsichern e.V. we must have made some mistakes with the formular. It is not a normal bank transfer. 

We had two transfers with 5€ and 495€. Was the transaction number missing both times?

We'll forward the E-Mails asap.

With Love and Rage,
Finance Team
Animal Rebellion  Germany

Animal Rebellion DE Finanzen

Posted on June 23, 2020

Hi Leen,

the E-Mail is not working. We get a failure notice.

L&R

Sunny Vu

Posted on July 8, 2020

Hey Leen, sorry for the late reply, but I got the information, that some of the donars didn't receive the second E-Mail? Does this problem happen often? Best Sunny


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