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What is the fee? 5% or 10% ?

exstral

Posted on November 18, 2020

At the top of your page it says that your fee is 5%, but in the about section, it says there is a 10% administration fee + credit card fees. 

Which one is correct?

Jean-François De Hertogh

Posted on November 19, 2020

Hello,
 
There is a host fee of 5% on each incoming donation. The host is open collective Europe (a non profit organization that is registered in Belgium).

In addition, there is a 5% platform fee that the software open collective takes on every online payment (mastercard or visa).

  • if you use wire transfer (bank transfers) to receive funds it's 5% host fee
  • If you use online payment to receive funds, it's 5% host fee + 5% platform fee

Thorbjørn Lindeijer

Posted on December 1, 2020

If I understand recent news correctly, the 5% platform fee will go away on 15th of December, meaning hosted collectives would be left with just the 5% host fee + payment processor fees?

Jean-François De Hertogh

Posted on December 1, 2020

This has yet to be discussed with the open collective team. We will update everyone when a decision is made on this matter. Feel free to have a look at the current pricing of other hosts across the globe and let me know what system looks ideal to you.

https://app.gitbook.com/@opencollective/s/open-collective-foundation/faqs/fiscal-hosting-faqs

exstral

Posted on December 1, 2020

Thank you for the detailed answer before. That clarified the current state for me :)

Exciting news. Where did you read that they will drop the platform fee?

Thorbjørn Lindeijer

Posted on December 1, 2020

@Jean Thanks for the quick response! Unfortunately, your link is broken for me. Personally I think a minimum host fee (so probably 5%) would be ideal since it makes OpenCollective competitive to other funding platforms and it keeps the barrier to use OpenCollective as low as possible (so far I haven't started to use it much since losing 10% of income was prohibitively expensive).

@exstral Apparently this wasn't posted yet in the online news, but an email went out to all Fiscal Hosts (which I was for my own project) with this announcement.

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