Open Collective
Open Collective
Outgoing payment fee increase
Published on May 22, 2024 by Chloe Spedding

Tēnā koutou,

As you know, we use a third party provider called Wise to pay expenses through the platform. Up until now you have been paying a fee of $0.76 per transaction, but unfortunately Wise have let us know that they are increasing this fee. It will go up to $1.38 per transaction. They haven't said exactly when this will happen. We know this is a big increase but we hope you understand that this is out of our hands. 

One solution to decreasing your fees could be to bundle related expenses to a single payee together - i.e. save up a month's worth of hours and pay them then, rather than paying weekly; or submit all receipts related to a particular event that are being reimbursed to the same person in one expense.

Sorry for any inconvenience.

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