Open Collective
Open Collective
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Root (Deepest Support)

Root is the deepest tier in Hylo's Priority Support Program. This program offers a reciprocal relationship where Hylo partners receive collaboration and support from the Hylo team, in return for resourcing our work.

A thriving online community requires dedicated team members to steward the space, but not all groups have an in-house Community Manager. Through this high-value offering, your group can save itself the cost of hiring a Community Manager while receiving the substantial benefits of a trained expert in community building.

- Your group gets a dedicated Community Manager who will offer community support throughout the week.
      This looks like: new posts each week, commenting on posts, connecting members, helping members use Hylo, fielding messages from members, and nurturing engagement to serve your group’s goals.
- Your Community Manager will be a full member of your group, embodying your group’s culture, values, goals, and agreements as they steward your space
- Your Community Manager will be an expert in community building, with training in Prosocial and Sociocracy, two proven methodologies for effective group collaboration and decision making.
- In addition, you’ll get:
      Quarterly 1-on-1 call with Hylo core team and your Community Manager
      2 Community Building workshops per year 
      2x/year Live Hylo demo & training for group members

Plus all Seed offerings:
- Access to a monthly support call for partners
- Access to special Hylo group for partners
- Custom iframe code to embed Hylo on your site
- Your bugs go to the top of our developer queue

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