Open Collective
Open Collective

Sprout (Mid Support)

Sprout is the second tier in Hylo's Priority Support Program. This program offers a reciprocal relationship where Hylo partners receive collaboration and support from the Hylo team, in return for resourcing our work.

Sprout partners receive:
- Quarterly 1-on-1 call with Hylo core team to check in and optimize your Hylo experience and community engagement
- 1 customized Community Building workshop per year. E.g.: 
        - Onboarding or community engagement support with your community
        - Prosocial exercises to uplevel your team’s collaboration 
- 1 hour / month of hands-on Community support: Our Community team will participate in your community and help grow engagement
         This looks like: 1-2 new posts per month, commenting on posts, connecting members, helping members use Hylo, fielding messages from members, and nurturing engagement to serve your group’s goals.

Plus all Seed offerings:
- Access to a monthly support call for partners
- Access to special Hylo group for partners
- Custom iframe code to embed Hylo on your site
- Your bugs go to the top of our developer queue


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