Removing identifying information from Incognito contributions
Published on October 25, 2021 by Benjamin Nickolls
Incognito contributions will no longer share information with collective admins. We will roll out this change on Monday 15th November. If you are impacted by this change please comment on this post or contact [email protected] and we will be in touch.
In September 2019 we introduced anonymous, 'incognito' contributions on Open Collective. Incognito contributions allow users to support Collectives without doing so publicly. We continued to share the names and email addresses of incognito contributors with the administrators of the Collectives they support so that administrators could make informed decisions about whose support they wished to accept.
But we do not believe this provides adequate protection for contributors under our commitments to GDPR. As a result we are going to remove this information from the contributor exports available to administrators of Collectives. We will be updating the notice you see when contributing to a Collective and we will be updating our Privacy Policy to reflect this change in the coming weeks.
Walking 'the fine line between transparency and privacy' continues to be a challenge. This change may also impact some Collectives: those who use contributor data to manage benefits in return for support.
As a result, we are reaching out for feedback before rolling out this change on Monday 15th November. If you are impacted by this change please comment on this post or contact [email protected] and we will be in touch.
In September 2019 we introduced anonymous, 'incognito' contributions on Open Collective. Incognito contributions allow users to support Collectives without doing so publicly. We continued to share the names and email addresses of incognito contributors with the administrators of the Collectives they support so that administrators could make informed decisions about whose support they wished to accept.
But we do not believe this provides adequate protection for contributors under our commitments to GDPR. As a result we are going to remove this information from the contributor exports available to administrators of Collectives. We will be updating the notice you see when contributing to a Collective and we will be updating our Privacy Policy to reflect this change in the coming weeks.
Walking 'the fine line between transparency and privacy' continues to be a challenge. This change may also impact some Collectives: those who use contributor data to manage benefits in return for support.
As a result, we are reaching out for feedback before rolling out this change on Monday 15th November. If you are impacted by this change please comment on this post or contact [email protected] and we will be in touch.
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Is there a way to disable the incognito contribution option on a per Collective basis?
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Benedict — not at the moment, but we're in conversation with 1-2 Collectives that may be impacted by this (inc. meet-coop)
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Ok, thanks!
Thanks 👍
There are many donors who do not want their names shared publicly, but are happy to privately provide their contact info to the organizations they support. Can we give this option to people when they make a donation? It's very helpful to have the email addresses of our supporters so that we can invite them to events, say thank you, share private updates, etc. I worry about our financial sustainability without being able to reach out personally.
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Privacy and transparency are always difficult to balance, especially on platforms that rely on trust between contributors and collective admins. I think this change makes sense from a GDPR and user-protection perspective, even if it may create some challenges for collectives that depend on contributor details for perks or membership benefits. In the long run, giving users stronger control over their personal information helps build more confidence in the platform. It also shows how important clear communication and user-friendly presentation are when explaining privacy changes—something many content-focused websites, including Arabic platforms like زخرفة, can learn from when designing experiences around trust and visibility.
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This seems like a thoughtful move toward stronger user privacy and GDPR compliance, especially for contributors who genuinely expect anonymity when supporting projects. Balancing transparency with data protection is never easy, particularly when some collectives rely on contributor information for rewards or community management.
Open communication before implementing the change is definitely the right approach. It’s similar to how platforms like iptv sky stream also need to balance user experience, personalization, and privacy expectations in today’s digital environment. Do you think there could be an optional consent-based system that works for both contributors and collective admins?
Open communication before implementing the change is definitely the right approach. It’s similar to how platforms like iptv sky stream also need to balance user experience, personalization, and privacy expectations in today’s digital environment. Do you think there could be an optional consent-based system that works for both contributors and collective admins?
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Privacy improvements are welcome, especially when handling contributor information responsibly. For collectives managing supporter benefits or needing guidance on HST calculation alongside these updates, visit this page to better understand requirements and ensure compliance while protecting contributor privacy.
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