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Problems with signature verification

MB

Posted on August 3, 2022

Hi,

We started an Open Letter yesterday. More than half of the people who signed write to us saying that they either did not receive a confirmation email (even after checking Spam and Junk folders), or that their names still would not display after confirming the email. 

Do you have known issues or glitches with your software or with your emails getting bounced by email servers?

Thomas Reid

Posted on August 3, 2022

I too recently created a letter and I'm receiving the same feedback from people trying to sign on.

Kathryn Levy

Posted on August 4, 2022

Three of us who created this open letter have either posted about this problem here or contacted Open Letter through their support e-mail. But we have heard nothing about how to solve the problem. The problem is hampering our efforts. Again, what do we do about it?

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