2023 Unpaid Client Balances
Help us continue prioritizing continuity of care and low-income clients!
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As a worker-owned mental health worker cooperative, we aim to make decisions about how we provide care in a way that is aligned with our pro-worker, anti-capitalist values. We primarily work with clients who utilize MassHealth (Massachusetts state Medicaid) for insurance coverage, because providing care to low-income people is essential to our practice of liberationist mental health care. Operating a practice where revenue is generated mainly from insurance claims comes with a variety of challenges. Insurance companies profit from creating inefficient systems that are not user friendly to clients and providers. They make it difficult for providers to accept insurance and create unnecessary barriers to receiving payment for services rendered. We have witnessed MassHealth in particular switch clients' insurance plans without notifying them. Clients and providers are then responsible for fighting for reimbursement, which in many cases negatively impacts the mental health of everyone involved. It also decreases the amount of time providers can spend supporting clients and leads to burnout. As a result, we have many clients with an unpaid balance that we would like to take care of for them, as it is not aligned with our values to demand payment from people who cannot afford to pay. Help us reach our end-of-year goal so we can continue the work we are doing to take care of each other. You can learn more about our co-op at catalystch.com, and please email [email protected] with any questions!
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