Open Collective
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Termination of Virtual Card Program
Published on May 28, 2024 by Ivan Cukeric

 
Dear OCE Community,

We hope this message finds you well. We are writing to inform you of an important change regarding our virtual card program.

Upon request from our service providers, Stripe and Visa, and after a careful consideration of the implications, we regret to inform you that we must terminate our virtual card program. The decision is beyond our control and directly results from Stripe and Visa policies, which no longer allow us to provide virtual cards for our collectives.

We understand that this news may be disappointing and affect the convenience and flexibility many of you have come to rely on. 

Unfortunately, adhering to these policies is necessary to maintain our relationship with these providers and to ensure compliance with their terms and conditions.

We are seeking an alternative solution for this option and will update you as soon as we find one.

What this means for you:

  • Effective 1 July 2024, all existing virtual cards issued through our program will be deactivated.
  • Any transactions attempted with these cards post-deactivation will be declined.
  • We recommend that you transition any recurring payments or subscriptions associated with these cards to alternative payment methods before 15 June 2024.

We are committed to supporting you through this transition and addressing any concerns or questions you may have.

Our customer support team is available to assist you with updating your payment methods and to provide any additional information you may need. Feel free to reach out to us at [email protected].

We appreciate your understanding and cooperation during this transition. We value the work of all our collectives and will continue to look for new and improved ways to serve you in the future.

Best regards,

The OCE Team

 

Michael Pöhn

Posted on May 28, 2024

So what's the recommended way pay for recurring expenses now, e.g. hosting provider subscriptions?
👍️  2

Ivan Cukeric

Posted on June 6, 2024

Hi, 

for now, there is no one solution for every case. Please don't hesitate to contact us with specific details at [email protected]

Best,
Ivan