Stores stand out with ecommerce CRM.
Over 90% of consumers buy from brands that recognize, remember, and tailor to them. Drip Ecommerce CRM is built to do all that, and thousands of trusted brands have already caught on. Get in on an ECRM that uses customer insight, data, and smarter email marketing automation at scale. With the best customer experience, your brand will never blend in.
As the first and only ecommerce customer relationship manager (ECRM), we have some explaining to do. In short, we’ve built a platform that brings people closer to their customers than they’ve ever been before.
The CRMs you might’ve seen around focus on managing relationships between businesses. Interactions are steely, monotone, overly automated—pretty much the opposite of what most businesses want to come off as.
On the flip side, ECRM focuses on the human side of ecommerce. We believe checking out a new coat or signing up for an online class should feel just as intimate as buying a pop from Dave at the corner store.
ECRM is new—like we said, we’re pretty much the first and only ones doing this right now. But we know ECRM is the only way to rekindle the human connection between businesses and their customers.
We won’t stop until every business gets a taste of how we can help them. We’re breaking barriers and finally putting heavy-lifting B2B levels of automation and insight in the hands of B2C businesses that want to eat revenue goals for breakfast.
And if you tried, you could probably scrape a bit of our DNA off every little piece of Drip. From the very beginning, we’ve been devoutly married to innovating the product to meet the growing needs of people who count on us most—our hard-working, big-dreaming customers.