Update: Outgoing Payments & Limited Manual Payout Options
Published on December 29, 2025 by Lauren Gardner
Hello everyone,
We wanted to share a quick update on outgoing bank payments.
We are still actively working with Wise to resolve the issue affecting outbound payments. At this point, Wise has confirmed that the problem has progressed from the initial compliance review to a technical issue with the connection between Wise and our account. Their team is investigating, and we are in regular contact to restore service as quickly as possible.
Limited manual payout options
While this issue is being resolved, we can manually process some payments more easily than others. Manual payouts are most feasible in the following cases:
- The recipient’s bank is in the United States, or the recipient is using Wise to receive funds (for any expense, regardless of the $ amount)
- The expense currency is set to USD, even if the recipient’s bank is outside the US and the amount is over $5,000.
The $5,000 expense limit is due to the $15-per-transfer fee for non-US banks. Wise's transfer fees are significantly lower, and if the expense is not time sensitive, you would save money by waiting until the Wise issue is resolved.
For expenses that require currency conversion, differences between Wise’s FX rates and our bank’s FX rates mean we cannot reliably guarantee that the amount received will exactly match the approved expense. In those situations, we believe it is better to wait until the Wise connection issue is resolved so we can process the expense accurately.
What we’re doing
We are proactively reviewing expenses and will do our best to identify and process approved expenses that meet the criteria above.
If you have an expense that:
- Meets the criteria above, or
- You would like us to prioritize paying this week
Please reach out to us at [email protected], and we’ll take a look.
Expense submissions can continue as usual, and we will resume standard payouts as soon as Wise restores full service.
Thank you again for your patience—we know this is disruptive, and we appreciate your understanding while we work through this with Wise.
Open Source Collective
Lauren, Ben, Grace, Sourav & Caitlin
❤️ 3👍️ 1
I appreciate the clear update and the transparency around the Wise payment issue. Having limited manual payout options while the technical problem is being resolved should help reduce uncertainty for projects with urgent expenses. Hopefully the connection is restored soon so standard payouts can resume smoothly. For teams coordinating travel or group arrangements in Saudi Arabia, I’ve also come across a useful website offering organized Umrah transportation and group travel services, which may be worth checking out this website.
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Thanks for the clear update. The explanation of manual payout options, fees, currency conversion, and the Wise technical issue is helpful for affected recipients. Similarly, choosing the Best trading academy in Pakistan can help learners better understand financial markets, trading strategies, and risk management.
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