We process payouts once a week after they have been approved by the admin of the Collective. We make payments via PayPal and Bank Transfer (using Wise), and can only make payouts to countries served by these payment processors. The data you submit in the expense form is sufficient for the payout process.

Please bear in mind that your request must contain a valid fiscal document, such as a receipt for a reimbursement or an invoice.
Here are the details of what a reimbursement or invoice needs to contain in order for us to process it for payment.

If you would like a refund, email [email protected] with the # of the transaction, the collective you made the donation to, the date and the amount of the transaction.

Défraiement entre 50% et 100%. Le taux doit être défini avant l’engagement des dépenses. Chaque dépense doit être accompagnée d’une facture, et les dépenses supérieures à 100€ doivent être validées par au moins deux ambassadeurs.

Seule exception à cette règle : les dépenses urgentes, qui devront toutefois être validées à posteriori. Si les ambassadeurs ne valident pas une dépense engagée sans leur accord, l’argent devra être remboursé.

FAQ

How do I get paid from a Collective?

Submit an expense and provide your payment information.

How are expenses approved?

Collective admins are notified when an expense is submitted, and they can approve or reject it.

Is my private data made public?

No. Only the expense amount and description are public. Attachments, payment info, emails and addresses are only visible to you and the admins.

When will I get paid?

Payments are processed by the Collective's Fiscal Host, the organization that hold funds on their behalf. Many Fiscal Hosts pay expenses weekly, but each one is different.

Why do you need my legal name?

The display name is public and the legal name is private, appearing on receipts, invoices, and other official documentation used for tax and accounting purposes.

More info →

Collective balance

€4,092.83 EUR

Fiscal Host:

Open Collective Europe